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NAUMEN

Каршеринговый оператор BelkaCar укрепляет связь с клиентами с помощью Naumen Contact Center
News, 19 April 2019

NAUMEN приглашает на конференцию: «Эрудированные роботы в массовом дистанционном обслуживании»
News, 17 April 2019


DIS Group

DIS Group приглашает на бизнес-завтрак “Эффективный опыт управления знаниями в организации на примере ВТБ и Связь-банка”
News, 16 April 2019


Webim

Как эффективно использовать WhatsApp Business API: 7 советов + 5 кейсов
Articles, 15 April 2019

Презентация Webim на CCWF 2019
Articles, 05 April 2019


Chat2Desk

Добавьте мессенджеры к сквозной аналитике
Articles, 10 April 2019

Автоматизация чат-центров для банков
Articles, 04 April 2019


Just AI

Кейс: Как мы разработали бота для техподдержки приложения «Кошелёк»
Articles, 10 April 2019

В «Битрикс24» появились готовые разговорные чатботы для малого бизнеса
News, 09 April 2019


Ростелеком Контакт-центр

ВТБ Пенсионный фонд получил награду за лучшее IT-решение в пенсионной индустрии
News, 28 March 2019

Call Center World Forum: управление знаниями в центре внимания
News, 25 March 2019


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"To get a competitive edge in a world of commoditized service, companies have to convert their reactive, cost-oriented contact centers...


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